Terms of Use
Customer requests and Innovative Radiology agrees to sell goods and equipment according to the following terms and conditions:
DELIVERY/ACCEPTANCE:
In the event any part or other product is damaged during shipment to the Customer, unless the Customer gives Innovative Radiology written notice of such damage within three (3) days of delivery, the Customer waives any claim against Innovative Radiology for any determinable deficiency or defect in said delivery or product. Customer agrees to inspect all material and equipment immediately upon delivery to verify: (a) the quantities described in the accompanying delivery ticket are the quantities delivered and (b) there are no visible defects. The Customer also agrees to examine all delivery tickets and invoices upon receipt. In the event the Customer directs Innovative Radiology to deliver an equipment or material, and the Customer does not have a representative present at the time of delivery, the Customer authorizes Innovative Radiology, or its designated carrier, to leave the equipment or material at the designated place of delivery. Upon said delivery, the Customer will be responsible for the equipment or material. The Customer authorizes any of its employees to sign a rental or purchase agreement for such equipment or material and agrees to be bound by all the terms of said agreement.
RETURN OF GOOD PARTS:
Returns without an RMA number will not be accepted, nor will any return credit be issued. The following rates apply if the part is returned in the same condition in which it was sent, in the sole discretion of Innovative Radiology. If the part is returned and found to be defective or tampered with, then restock credit will not apply. Restock rates vary, based on the following conditions:
- Returned 1 to 30 days of initial delivery: 25% Restocking Fee;
- Returned 31 to 60 days of initial delivery: 50% Restocking Fee;
- Not returnable after 60 days
WARRANTY:
Our standard parts warranty is 90 days beginning date of initial delivery unless specified otherwise. Innovative Radiology must be notified of a warranty claim within the standard or otherwise specified warranty period in order to qualify for a replacement or warranty credit. Innovative Radiology reserves the right to send a replacement, if available, in lieu of issuing a refund or credit. If a replacement part is refused, Innovative Radiology reserves the right to bill restocking fees as detailed in the section above. The warranty part must be returned within 10 days of the date of notification. If the sale was on an exchange basis, the original exchange part is still required. Failure to return warranty parts may result in additional billing at the discretion of Innovative Radiology. The warranty shall not cover damage caused by misuse or abuse, fire, water, building collapse, power failure or fluctuations, vandalism, riot, air conditioning failure, or “acts of god” (i.e. tornado, hurricane, earthquake, etc). Warranty returns without an RMA number will not be accepted, nor will any return credit be issued.
EXCHANGE PARTS:
Certain transactions require a like, repairable part due back to Innovative Radiology (Exchange Parts). If your transaction was made on an exchange basis, then an exchange part is required. To qualify as a “like” part, it must be complete and have the same part number, unless otherwise approved by an authorized Innovative Radiology representative. All exchange parts are subject to review, and additional billing may occur for parts that do not meet the set criteria. This exchange part must be received within 15 days of the Innovative Radiology invoice date, otherwise an additional billing may occur up to the OEM outright list price exclusive of any additional shipping charges
RETURN OF DOA PARTS:
DOA (Dead on Arrival) parts must be reported as soon as the defective state is discovered. In the interest of fairness to both Innovative Radiology and our customers, the following must occur:
- Damage in shipping must be noted on the delivery ticket. Do not sign-off on damaged goods. Contact us.
- You must contact Innovative Radiology within 5 days of receiving the part(s).
- The part must be received at Innovative Radiology within 10 days of notification, or sooner if requested.
- The RMA number must appear on the box and/or return shipping label. Returns without an RMA number will not be accepted, nor will any return credit be issued.
- The part must be received unaltered. Parts that are tampered with will not be credited.
All Exchanges and Returns should be sent to 1390 Business Center Dr SW, Unit 700, Conyers, GA 30094. All returns are to be packed properly and insured. Shipping and insurance costs are the responsibility of the customer. The customer is responsible for all insurance claims on parts that are damaged in shipping. If customer chooses not to insure and damage occurs during shipment, then warranty credit or replacements may not be issued. Special crates or packages must be returned to avoid additional charges.
CREDITS:
Any credits issued will be applied to the customer’s account. If an unpaid, past due balance exists on the account, any credits received will be applied as payment towards this balance. If the above conditions are not met, then credit may not be issued or may be delayed. Credits are not refundable and will remain on the customer account indefinitely. Credits do not expire.
BILLING:
The Customer shall pay the full amount of each invoice by the due date specified by the payment terms on the invoice. Innovative Radiology reserves the right to amend a customer’s payment terms as our sole discretion based solely on a customer’s payment history. Customer agrees to pay a service charge on the outstanding balance for which payment has not been received according to terms stated. The service charge shall be one and one-half percent (1 ½%) per month of the customer’s outstanding past-due balance after deducting current payments and credits. Such service charges shall become part of the customer’s outstanding balance. The person or persons signing any Innovative Radiology Credit Application and Agreement hereby personally guarantee any indebtedness incurred to Innovative Radiology and waive presentment and demand for payment, notice of non-payment, protest and notice of protest, and consent without notice of any extensions of time or increase in the amount of the credit given. This is intended to be a continuing guarantee and shall continue as to all new indebtedness incurred unless and until a written notice is served upon Innovative Radiology Certified Mail-Return Receipt Requested declaring said personal guarantee should not apply to future purchases. Additional billing invoices will be issued if an exchange, DOA, or otherwise returnable part is not received per agreed upon terms and at the discretion of Innovative Radiology. Innovative Radiology reserves the right to charge any credit card on file to fulfill payment of any past due billing invoices. At least one notification will be sent before any credit card is charged in this manner.
WARRANTY DISCLAIMER:
UNLESS SPECIFICALLY STATED HEREIN, Innovative Radiology MAKES NO WARRANTIES HEREUNDER, AND Innovative Radiology EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABlLlTY AND FITNESS FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY:
Innovative Radiology SHALL HAVE NO LIABILITY FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES EVEN IF Innovative Radiology HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OTHER:
If the Customer fails to pay pursuant to the terms of this Agreement and Innovative Radiology elects to take legal action to collect this account, the customer shall pay all costs incurred by Innovative Radiology including, but not limited to, attorney’s fees, court costs, expert witness fees, sheriff’s fees, special process server fees and bond costs. The Customer assigns to Innovative Radiology as security for any indebtedness, incurred or to be incurred to Innovative Radiology, all of its existing or hereinafter acquired: accounts receivable, equipment, and inventory. The laws of the State of Georgia shall govern this transaction, and jurisdiction and venue for hearing of any matter in dispute, shall be with the court system of Rockdale County, GA.
The parties agree that this is the entire agreement and that no oral representation or agreement has been made which would modify this Credit Agreement, or be considered a condition precedent or subsequent to the enforcement of this agreement. These terms are current as of the revision date and may be changed at any time without notice.
DELIVERY/ ACCEPTANCE:
In the event any part or other product is damaged during shipment to the Customer, unless the Customer gives Innovative Radiology written notice of such damage within three (3) days of delivery, the Customer waives any claim against Innovative Radiology for any determinable deficiency or defect in said delivery or product. Customer agrees to inspect all material and equipment immediately upon delivery to verify: (a) the quantities described in the accompanying delivery ticket are the quantities delivered and (b) there are no visible defects. The Customer also agrees to examine all delivery tickets and invoices upon receipt. In the event the Customer directs Innovative Radiology to deliver an equipment or material, and the Customer does not have a representative present at the time of delivery, the Customer authorizes Innovative Radiology, or its designated carrier, to leave the equipment or material at the designated place of delivery. Upon said delivery, the Customer will be responsible for the equipment or material. The Customer authorizes any of its employees to sign a rental or purchase agreement for such equipment or material and agrees to be bound by all the terms of said agreement.RETURN OF GOOD PARTS:
Returns without an RMA number will not be accepted, nor will any return credit be issued. The following rates apply if the part is returned in the same condition in which it was sent, in the sole discretion of Innovative Radiology. If the part is returned and found to be defective or tampered with, then restock credit will not apply. Restock rates vary, based on the following conditions:- Returned 1 to 30 days of initial delivery: 25% Restocking Fee;
- Returned 31 to 60 days of initial delivery: 50% Restocking Fee;
- Not returnable after 60 days
WARRANTY:
Our standard parts warranty is 90 days beginning date of initial delivery unless specified otherwise. Innovative Radiology must be notified of a warranty claim within the standard or otherwise specified warranty period in order to qualify for a replacement or warranty credit. Innovative Radiology reserves the right to send a replacement, if available, in lieu of issuing a refund or credit. If a replacement part is refused, Innovative Radiology reserves the right to bill restocking fees as detailed in the section above. The warranty part must be returned within 10 days of the date of notification. If the sale was on an exchange basis, the original exchange part is still required. Failure to return warranty parts may result in additional billing at the discretion of Innovative Radiology. The warranty shall not cover damage caused by misuse or abuse, fire, water, building collapse, power failure or fluctuations, vandalism, riot, air conditioning failure, or “acts of god” (i.e. tornado, hurricane, earthquake, etc). Warranty returns without an RMA number will not be accepted, nor will any return credit be issued.EXCHANGE PARTS:
Certain transactions require a like, repairable part due back to Innovative Radiology (Exchange Parts). If your transaction was made on an exchange basis, then an exchange part is required. To qualify as a “like” part, it must be complete and have the same part number, unless otherwise approved by an authorized Innovative Radiology representative. All exchange parts are subject to review, and additional billing may occur for parts that do not meet the set criteria. This exchange part must be received within 30 days of the Innovative Radiology invoice date, otherwise an additional billing may occur up to the OEM outright list price exclusive of any additional shipping chargesRETURN OF DOA PARTS:
DOA (Dead on Arrival) parts must be reported as soon as the defective state is discovered. In the interest of fairness to both Innovative Radiology and our customers, the following must occur:- Damage in shipping must be noted on the delivery ticket. Do not sign-off on damaged goods. Contact us.
- You must contact Innovative Radiology within 5 days of receiving the part(s).
- The part must be received at Innovative Radiology within 10 days of notification, or sooner if requested.
- The RMA number must appear on the box and/or return shipping label. Returns without an RMA number will not be accepted, nor will any return credit be issued.
- The part must be received unaltered. Parts that are tampered with will not be credited.
CREDITS:
Any credits issued will be applied to the customer’s account. If an unpaid, past due balance exists on the account, any credits received will be applied as payment towards this balance. If the above conditions are not met, then credit may not be issued or may be delayed. Credits are not refundable and will remain on the customer account indefinitely. Credits do not expire.BILLING:
The Customer shall pay the full amount of each invoice by the due date specified by the payment terms on the invoice. Innovative Radiology reserves the right to amend a customer’s payment terms as our sole discretion based solely on a customer’s payment history. Customer agrees to pay a service charge on the outstanding balance for which payment has not been received according to terms stated. The service charge shall be one and one-half percent (1 ½%) per month of the customer’s outstanding past-due balance after deducting current payments and credits. Such service charges shall become part of the customer’s outstanding balance. The person or persons signing any Innovative Radiology Credit Application and Agreement hereby personally guarantee any indebtedness incurred to Innovative Radiology and waive presentment and demand for payment, notice of non-payment, protest and notice of protest, and consent without notice of any extensions of time or increase in the amount of the credit given. This is intended to be a continuing guarantee and shall continue as to all new indebtedness incurred unless and until a written notice is served upon Innovative Radiology Certified Mail-Return Receipt Requested declaring said personal guarantee should not apply to future purchases. Additional billing invoices will be issued if an exchange, DOA, or otherwise returnable part is not received per agreed upon terms and at the discretion of Innovative Radiology. Innovative Radiology reserves the right to charge any credit card on file to fulfill payment of any past due billing invoices. At least one notification will be sent before any credit card is charged in this manner.WARRANTY DISCLAIMER:
UNLESS SPECIFICALLY STATED HEREIN, Innovative Radiology MAKES NO WARRANTIES HEREUNDER, AND Innovative Radiology EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABlLlTY AND FITNESS FOR A PARTICULAR PURPOSE.LIMITATION OF LIABILITY:
Innovative Radiology SHALL HAVE NO LIABILITY FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES EVEN IF Innovative Radiology HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.OTHER:
If the Customer fails to pay pursuant to the terms of this Agreement and Innovative Radiology elects to take legal action to collect this account, the customer shall pay all costs incurred by Innovative Radiology including, but not limited to, attorney’s fees, court costs, expert witness fees, sheriff’s fees, special process server fees and bond costs. The Customer assigns to Innovative Radiology as security for any indebtedness, incurred or to be incurred to Innovative Radiology, all of its existing or hereinafter acquired: accounts receivable, equipment, and inventory. The laws of the State of Georgia shall govern this transaction, and jurisdiction and venue for hearing of any matter in dispute, shall be with the court system of Rockdale County, GA. The parties agree that this is the entire agreement and that no oral representation or agreement has been made which would modify this Credit Agreement, or be considered a condition precedent or subsequent to the enforcement of this agreement. These terms are current as of the revision date and may be changed at any time without notice.Access to the Site
Subject to these Terms. Company grants you a non-transferable, non-exclusive, revocable, limited license to access the Site solely for your own personal, noncommercial use. Certain Restrictions. The rights approved to you in these Terms are subject to the following restrictions: (a) you shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site; (b) you shall not change, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Site; (c) you shall not access the Site in order to build a similar or competitive website; and (d) except as expressly stated herein, no part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means unless otherwise indicated, any future release, update, or other addition to functionality of the Site shall be subject to these Terms. All copyright and other proprietary notices on the Site must be retained on all copies thereof. Company reserves the right to change, suspend, or cease the Site with or without notice to you. You approved that Company will not be held liable to you or any third-party for any change, interruption, or termination of the Site or any part. No Support or Maintenance. You agree that Company will have no obligation to provide you with any support in connection with the Site. Excluding any User Content that you may provide, you are aware that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Site and its content are owned by Company or Company’s suppliers. Note that these Terms and access to the Site do not give you any rights, title or interest in or to any intellectual property rights, except for the limited access rights expressed in Section 2.1. Company and its suppliers reserve all rights not granted in these Terms.Third-Party Links & Ads; Other Users
Third-Party Links & Ads. The Site may contain links to third-party websites and services, and/or display advertisements for third-parties. Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads. Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads. You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. Other Users. Each Site user is solely responsible for any and all of its own User Content. Because we do not control User Content, you acknowledge and agree that we are not responsible for any User Content, whether provided by you or by others. You agree that Company will not be responsible for any loss or damage incurred as the result of any such interactions. If there is a dispute between you and any Site user, we are under no obligation to become involved. You hereby release and forever discharge the Company and our officers, employees, agents, successors, and assigns from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature, that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site. If you are a California resident, you hereby waive California civil code section 1542 in connection with the foregoing, which states: “a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”Disclaimers
The site is provided on an “as-is” and “as available” basis, and company and our suppliers expressly disclaim any and all warranties and conditions of any kind, whether express, implied, or statutory, including all warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement. We and our suppliers make not guarantee that the site will meet your requirements, will be available on an uninterrupted, timely, secure, or error-free basis, or will be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe. If applicable law requires any warranties with respect to the site, all such warranties are limited in duration to ninety (90) days from the date of first use. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.Limitation on Liability
To the maximum extent permitted by law, in no event shall company or our suppliers be liable to you or any third-party for any lost profits, lost data, costs of procurement of substitute products, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of, or incapability to use the site even if company has been advised of the possibility of such damages. Access to and use of the site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom. To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to this agreement, will at all times be limited to a maximum of fifty U.S. dollars (u.s. $50). The existence of more than one claim will not enlarge this limit. You agree that our suppliers will have no liability of any kind arising from or relating to this agreement. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. Term and Termination. Subject to this Section, these Terms will remain in full force and effect while you use the Site. We may suspend or terminate your rights to use the Site at any time for any reason at our sole discretion, including for any use of the Site in violation of these Terms. Upon termination of your rights under these Terms, your Account and right to access and use the Site will terminate immediately. You understand that any termination of your Account may involve deletion of your User Content associated with your Account from our live databases. Company will not have any liability whatsoever to you for any termination of your rights under these Terms. Even after your rights under these Terms are terminated, the following provisions of these Terms will remain in effect: Sections 2 through 2.5, Section 3 and Sections 4 through 10.Copyright Policy.
Company respects the intellectual property of others and asks that users of our Site do the same. In connection with our Site, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials and for the termination of users of our online Site who are repeated infringers of intellectual property rights, including copyrights. If you believe that one of our users is, through the use of our Site, unlawfully infringing the copyright(s) in a work, and wish to have the allegedly infringing material removed, the following information in the form of a written notification (pursuant to 17 U.S.C. § 512(c)) must be provided to our designated Copyright Agent:- your physical or electronic signature;
- identification of the copyrighted work(s) that you claim to have been infringed;
- identification of the material on our services that you claim is infringing and that you request us to remove;
- sufficient information to permit us to locate such material;
- your address, telephone number, and e-mail address;
- a statement that you have a good faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and
- a statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner.