Frequently Asked Questions
We’re often asked about the advantages of using a third-party option for sales, parts, support & service of radiography equipment. Our team of experts were all employed by the same manufacturers we support. We hire their best & implement many of the same processes they do at a fraction of the cost for our happy customers. Every customer we have decided to partner with & trust us instead of the manufacturer they were used to being taken advantage of. Cost savings is important and brings us initial business. Providing faster & superior results compared to the manufacturer keeps that business coming back!
With roots in Atlanta and satellite locations/warehouses in NY & OH, we offer direct, same day service to most of the eastern United States. Additionally, we have an extensive national distributor network to help serve the needs of customers all over the United States. With first response & on-site arrival times that match the OEM’s in most cases, you likely can’t get quicker service (but you can & will pay much more).
Innovative Radiology was formed in 2016 by the owners of three well established X-ray parts & service companies. The company owners recognized a tremendous opportunity to expand from parts & service into systems sales. These unique roots make Innovative Radiology the smartest alternative to OEM’s available. We have ample parts & expert customer service & support for EVERYTHING we sell.
With our roots as a parts & service company that saves customers money, our main focus is on obtaining, repairing, testing & reselling pre-owned equipment. Our systems are calibrated, painted and tested to operate & look like new at a substantial savings. We do offer new systems too at competitive prices (though their lifetime cost of ownership is usually double or more when compared to pre-owned systems). We can offer both options!
